Giới Thiệu DWN

WHO WE ARE?(DWN)

• A master Partner of Cisco-Meraki &
• No.1 Meraki provider in Vietnam for over 11 years
• A join-venture with Singapore S.I corporation covering all ASEAN countries.
• Providing other integrated solutions (HP/ Aruba, Alcatel, Sophos, Fortiget, IBM, Dell, ..)
• Supporting all Enterprise customers, Education, Healthcare, Hospitality & Retailer chains
• Nationwide coverage (main branches in HCMC & Hanoi, coming in Danang)
• Expanding our services to other countrie

DWN has won TOP Cisco Meraki Award for 11 years Meraki-provider

As the TOP master partner of Cisco Meraki, DWN holds many Seminars

What Can We Bring to You?

• IT networking, Telecom System Integrator for all Enterprise & SMB customers
• One Stop for All packages:
• Data, Wired/Wireless, Networking,
• Servers, Storage, Backup and recovery
• WiFi Marketing for Hospitality, Retail chains & Events
• Comprehensive Security solutions
• Security Camera, IPTV, other software
• IT Outsourcing
• Proposition: Design => Install => Maintain

Providing FULL-service package:

• PreSales: network consultancy, surveying, designing B.O.M, Demo/ PoC,
• Sales: providing equipment, installing, configuring & commissioning, training 
• PostSales: trouble-shooting, hard-wares warranty, (annual) maintenance service, professional technical-support services with flexible choices (by full IT365 package, or by ticket number).
• Spare loan for emergency needs
• Inside + Outside of Vietnam: Strongly covers in Vietnam nationwide, and expands to ASEAN countries and other areas (Europe, America, Korea, Japan, etc.)

Technical Competency/Certification

• Cisco Meraki CCNO,CMNA
• Cisco CCNA, CCNP,CCIE
• Microsoft MCSA, MCSE
• Microsoft MCITP
• Alcatel OXO, OXE
• ECNA (EIS)
• OCA, OCP (Oracle)
• Watchguard Security
• HP Networking
• Ruckus WiSE
• Linux LPI 1,2, Drayteck,
• Cyberoam CCNSP, MOS, IC3,
• Salesforce Certificate

DWN 24x7 IT365 Service Support

1. System & Network Design
2. 7x24 Remote/Onsite Technical Support
3. 7x24 locally manned hotline
4. Structure Cabling, Fiber, Rack, UPS
5. Installation & Commissioning by  certified engineers
6. Local spares & loan sets for repair replacement
7. Real-time Fault report Ticketing system

HIGH STANDARD SERVICE

• Prompt response 
• Quick delivery of support (as requested SLA) 
• Effective problem-solving skills & performance
• High availability & responsibility 
• Update the customers with new upgrade & training
• Long-term support & accompany 

We bring the best solutions & services to your corporation !

• Best-Of-Breed Solutions from latest technology
• DWN has proven track records & many installed base in Vietnam nationwide, ASEAN support
• Trained and certified staff to install & commission, and support the customers the best.
• Service Quality of highest level with 7x24 support IT365 days
• Prompt delivery & fast deployment 
• Effective & reliable FULL-package services with suitable cost, and long-term cooperation/ accompany with the customers.